| About us | ||
Abellio’s core values are:
 | Abellio operates public transport contracts in Europe, while working in partnership every day to consistently exceed passengers’ and stakeholders’ expectations. Every day, we deliver rail and bus services to over 1 million passengers in the UK, Germany and the Czech Republic. Abellio has a strong position in the UK rail market through its successful rail business Merseyrail*, Northern Rail* and Greater Anglia, and is active in the London bus market through Abellio London and Surrey. On mainland Europe, Abellio operates bus and rail contracts in several federal states in Germany through Abellio Deutschland and bus contracts in the Czech Republic through Probo Bus. Cornerstones of Abellio’s approach include supporting authorities in public tenders and share best practice. All experts and managers within our operating companies are encouraged to broaden experience and knowledge through our Best Practice programme, and to demonstrate and develop cultures within their businesses which reflect Abellio’s core values. The stewardship of our contracts is built on the EFQM Excellence Model (European Foundation for Quality Management) as a mechanism for continuously improving performance and to deliver consistent high quality and customer service across all operations. * in partnership with Serco | |
