| Contract and partnership |
| Unique contract Merseyrail is a unique concession in the UK as the role of the Department for Transport in awarding rail franchises has been delegated by Parliament to the Merseyside Integrated Transport Executive Merseytravel and the concession agreement is between the operator and Merseytravel. This gives much better local control by local people of local services Another unique feature is the length of the concession which is 25 years from 20 July 2003 with review dates along the way. We have gone through our first 5- year review and now look forward to the next 5 years. Our long contract is vital to the way we operate; we can look beyond the usual 5 or 6 year horizon and work for the long term. Unique partnership Our partnership with Merseytravel is unique; we both want the same thing and we work well together to achieve success. Local solutions for local problems organised by local partners. It works; passengers recognise the improvements and we are building relationships with the local community built on the values of trust and partnership. For example:
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