| Parent company | ||
| Our parent company, Netherlands Railways, has a concession for operating the core rail network in the Netherlands.  Netherlands Railways develops and operates station hubs and retail facilities, providing end-to-end services and travel information. | Netherlands Railways runs 4,800 trains per day on a clockface, regular interval timetable and carries over 1.1 million passengers per weekday. Netherlands Railways manages all 380 stations in the Netherlands. With a punctuality of 93% on a five-minute basis, Netherlands Railways belongs to the top three of public transport companies in Europe. Over the past few years, the frequency of train services and the range of travel opportunities have increased. Together with partners, Netherlands Railways provides a range of other transport modes, therewith enabling a seamless end- to- end journey for passengers. This has led to an increase in passenger numbers and in customer satisfaction. In the last five years, passenger numbers have increased over 20%. Customer satisfaction has reached record levels with 79% of the passengers ranking Netherlands Railways a 7 or higher on a 10-point scale. | |
