Like many other vital industries, public transport has had to respond very quickly to support the national effort to combat the effects of the coronavirus crisis.

As one of the UK’s largest operators of trains and buses we have been part of a co-ordinated plan involving industry partners, Government and our other clients. We employ 17,000 people in five rail companies across the UK, plus a London bus operation. As we have been preparing our contingency plans, we have never lost sight of our people’s safety and wellbeing.

As an industry, we have had to make some bold but necessary changes. Rail and bus services are being reduced to ensure that our services are resilient in such challenging times, and our organisation can be fit again for the future.

While many passengers are rightly playing their part by staying at home, others such as key workers still very much depend on our trains and buses to get to work. We salute the efforts of these people, as well as those of our colleagues, and thank our customers for their understanding as services are reduced.

Another major change is the UK Government’s welcome decision to stand behind our industry financially. This not only brings stability to the industry but also gives us the best chance of playing a key role in kick starting the economy, with planning already underway. For Abellio, our responsibilities at this critical moment are to protect our people, keep key workers on the move, and help sustain the UK economy.

When we began operations in the UK almost two decades we were keenly aware of these responsibilities – and we intend to stick to them, through this crisis.

Read more about the UK Government's emergency measures for passengers and protection of services.