Merseyrail is a 50:50 joint venture between Abellio UK and Serco. It is one of the most punctual and reliable rail networks in the country – becoming the first train operating company in the UK to have 99 per cent of its trains arriving on time or within five minutes in early 2021. Merseyrail is also consistently one of the highest rated networks in the UK in terms of customer satisfaction according to the National Rail Passenger Survey.
The network is made up of 68 stations, four of which are underground in Liverpool city centre, keeping the people of the City Region travelling to where they need to be.
A new fleet of state-of-the-art trains are due to be introduced onto the Merseyrail network with innovative sliding step technology providing step-free access for all passengers – making Merseyrail one of the most accessible networks in the country.