Qbuzz was founded in April 2008. In 2013 NS acquired 100% of the shares from the founders. The company operates three bus/tram concessions in The Netherlands and is also a bidding entity for public transport contracts.
From the outset Qbuzz understood that the key to success would be a high quality travel experience with an emphasis on safe and pleasant transport for customers. The customer service skills of staff, combined with high punctuality in door-to-door service have been rewarded with high scores in national customer satisfaction surveys. Qbuzz has also developed valuable partnerships with stakeholders, which have delivered innovative solutions and long term investment.
Qbuzz currently operates concessions in Groningen-Drenthe, Zuidoost Friesland and Utrecht, the Netherlands. Through these concessions Qbuzz carries approximately 300,000 passengers each day, using over 700 buses and 27 trams. 2100 people are employed by Qbuzz.